For regular cleaning, it is recommended that you use our signature jewelry polishing cloth that is infused with a special jewelry cleaner. You can also use a soft, 100% cotton cloth. It is recommended that you have one cleaning cloth for gold and a separate one for silver.

Do not use liquid silver cleaners on jewelry. These are too harsh and may tarnish or damage the finish.

To keep tarnishing to a minimum, it is strongly advised that you store your silver jewelry in a dry and air-tight area, such as a jewelry box or zip-lock bag. Keep your jewelry pieces from rubbing against other items when you are not wearing them. Although silver jewelry is scratch resistant, it isn't scratch proof.

Each piece of Vyranthia jewelry is made of sterling silver. Moissanite are also used

Our jewelry is 100% waterproof because it’s crafted with high-quality, tarnish-resistant materials such as solid 925 sterling silver, 18K gold plating, with a protective coating that seals the surface from moisture and oxidation.

All components are made of the highest quality sterling silver. Our materials are certified safe for use even by those with allergies or sensitive skin.

To produce stronger and more durable products, pure silver is often combined with other metals. Sterling silver is the most popular alloy.

Fine silver (99.9% pure) is generally too soft for producing large functional objects; therefore, the silver is usually alloyed with copper to give it strength. Sterling silver is an alloy of silver containing 92.5% by weight of silver and 7.5% by weight of other metals, such as copper. The sterling silver standard has a minimum millesimal fineness of 925. This alloy preserves the elasticity and beauty of the precious metal.

Other metals can also replace the copper, most often with the intent to improve various properties of the basic sterling alloy such as reducing casting porosity, eliminating firescale, and increasing resistance to tarnish

Gold or silver tone refers to the gold-colored or silver-colored base metal used to finish jewelry. These base metals are usually brass or copper. There is no real gold or silver included.

Gold plating is a method of depositing a thin layer of gold onto the surface of another metal (such as silver or copper) by chemical or electrochemical means.

Cubic zirconia (also known as CZ) is a synthetic crystalline substance used as an alternative to diamonds. The man-made material is colorless, hard, and flawless. Its popularity stems from its similarity to diamonds in brilliance and crystal clarity while still being affordable.

Historically cubic zirconia began being produced in the 1970’s due to its diamond-like qualities, low cost, and overall durability.Read more.

Moissanite is a distinct gem, typically less costly than diamonds. Originally a natural mineral, its limited natural availability led scientists to replicate it in labs. Though it may resemble a diamond, its color and hardness grades are lower.

No, moissanite does not get cloudy over time.

$0! All orders come with free worldwide shipping and tracking.

Along with our free shipping worldwide, all the duties & taxes are covered! We can guarantee there are no extra fees.

You will receive an order confirmation via email as soon as you have placed your order. Typically, your order will be processed and dispatched within 1-2 business days. Please note, there may be fulfillment delays due to unforeseen circumstances. As soon as your order is on its way it may take between 6-11 days depending on your shipping destination and order delays. We'll send you the tracking number via email, allowing you to follow its journey on our tracking page. An email notification will be sent when your order is shipped and delivered.

Our team works very efficiently and quickly to process orders. We are unable to guarantee any cancellations or changes to your order once placed. If you have an incorrect shipping address please reach out to us at serve@vyranthia.com.

While we can ensure this doesn't happen often, we're so sorry for the delay! Although we rely on our shipping partners to provide the most efficient services, unforeseen circumstances can arise.

If your order is considered late: Please kindly consider potential shipping delays. Vyranthia cannot be held responsible for lost or stolen packages. To start, we suggest double-checking that your shipping address is correct. We find that tiny details such as house/door number, street, and postal code can sometimes be missed.

Once your address is confirmed, if your order is past 30 days please contact us at serve@vyranthia.com and we will do our best to assist you in any way we can.

You can find our return and exchange policy here!

If you are eligible after reviewing our return and exchange policy, please reach out to us at serve@vyranthia.com with the information below and we will assist you through the necessary steps.

Order Number
Item(s) requesting to be returned or exchanged

Please note that while we are happy to refund or exchange for store credit, we do not cover the cost of return shipping. You will be responsible for the return shipping cost and providing a tracking number for proof of return. The return shipping fee is based off the courier service you select (local post office, DHL, etc.) that best suits your needs.

Here is everything you need to know about your coverage with our Lifetime Color Warranty!

In the event that there is a gold or silver color issue, you may submit a claim at any time. Once approved, you are eligible for a replacement or store credit. Gifted jewelry is only eligible for store credit. Store credit will be calculated according to the promotional discount applied to the item. Make sure to keep all previously damaged items with you for your future warranty claims. Your item must be purchased from vyranthia.com. Mystery products and free gifts are not covered under our warranty. Vyranthia reserves the right to deny any warranty claim.

Coverage includes:

Significant gold or silver color issues
Does not include:

Lost jewelry
Pearl discoloration
Normal wear and tear, including minor damage
Damage from misuse of jewelry or improper storage
If you are eligible and wish to submit a claim, please reach out to us at serve@vyranthia.com with the following information:

Current shipping address
Your order number
Which item is damaged
A description of the problem
Photographic evidence

Here is everything you need to know about our broken/faulty item warranty!

In the event you have received a faulty item or a piece of jewelry has broken due to a manufacturing defect you have within 14 days of the item(s) delivery to submit a claim. Once approved, you are eligible for a replacement or store credit. Gifted jewelry is only eligible for store credit. Store credit will be calculated according to the promotional discount applied to the item. Make sure to keep all previously damaged items with you for your future warranty claims. Your item must be purchased from vyranthia.com. Mystery products and free gifts are not covered under our warranty. Vyranthia reserves the right to deny any warranty claim.

Coverage includes:

Manufacturing defects
Does not include:

Lost jewelry
Normal wear and tear, including minor damage
Damage from misuse of jewelry or improper storage
If you are eligible and wish to submit a claim, please reach out to serve@vyranthia.com with the following information:

Current shipping address
Your order number
Which item is damaged
A description of the problem
Photographic evidence
Plus a video if necessary (i.e. earring clasps)

We accept card payments with Visa, MasterCard, and American Express. Aside from the major credit cards, we also accept PayPal, Apple Pay, Google Pay, and Shop Pay!

When selecting PayPal as a payment option at checkout, you will be directed to the PayPal site to 'Log in' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to vyranthia.com.

In the top or bottom left corner of the website, you can select Currency Exchange. Since we are headquartered in Hong Kong, China, all currency conversions are based on our primary currency, the US Dollar ($). A pop-up window will also appear on the website to allow you to easily change your currency.

1. Credit Card 

From the day the return is processed by our customer support team, depending on your bank, it will take around 2-7 business days for the refund amount to appear on your end. 

2. Debit Visa Card

Online purchases made with a Debit Visa Card will be processed as a credit card, and it will take around 2-7 business days for the refund amount to appear on your end. 

3. Paypal

Once a refund has been made back to your PayPal account, you will receive a notification from PayPal. It will take around 2-7 business days for the refund amount to appear on your end.